At Envoy, we believe in "knowing what we know and profiting from it". We therefore channelize our energies in generating value from our intellectual and knowledge-based assets. Our Knowledge Management Initiative (KMI) focuses on achieving sustained individual and business performance through the synergy of people, processes, and technology, and by ongoing learning, unlearning and adaptation.
we invested heavily in creating a Knowledge Management infrastructure, with the belief that efficient knowledge exploitation leads to faster response times, builds a competent organization, identifies areas for expansion and leads to greater customer satisfaction. Through continuous knowledge acquisition, retention and augmentation, we ensure that on an ongoing basis best practices are institutionalized and leveraged to deliver value to the customer.
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